Chapter 13.1 and 13.2 CPM/PERT and uncertain activity times

Please complete the following doc. Thank you.

• ISO is an independent, non-governmental international organization with a membership of 163 national standards bodies. International Standards give world-class specifications for products, services and systems, to ensure quality, safety and efficiency. They are instrumental in facilitating international trade.

A direct auto-parts supplier for a car manufacturer is trying to gain a competitive advantage and meet quality requirements of its customers. It has decided to see ISO certification for the development of its quality management system. It is seeking continued improvement in preventing defects and reducing process variation and waste. The project management team has developed the following set of required activities, along with estimated times, to achieve ISO certification.)