queuing formulae…………………………………………
Example: Peter’s Drive-In on 16th Avenue has one walk-up service window for people who want to park their cars and eat at a picnic table. On the Friday before a long weekend, customers arrive at the window at a rate of 30 per hour, following a Poisson distribution. There is a very large, almost infinite number of hungry customers at this time of the year. The customers are served on a first come, first served basis, and it takes approximately 1.5 minutes to serve each customer.
